This agreement describes how Drayvyn collects, processes, and protects personal data in connection with the use of our platform and services. It is intended to inform users, subscribers, creators, and clippers about how their data is handled.
Drayvyn operates in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where relevant. As Drayvyn's user base grows to include individuals in the European Union and other regulated jurisdictions, this agreement reflects our commitment to handling personal data responsibly.
Drayvyn is the data controller for personal data collected through our platform, website, and associated services. For questions or concerns related to data processing, contact us at support@drayvyn.com.
Drayvyn collects personal data in the following categories:
Account data: name, email address, and account credentials collected at signup
Subscription and billing data: payment details and transaction history
Usage data: platform interactions, session activity, and feature usage collected to maintain and improve the platform
Communication data: emails and messages sent to or from Drayvyn through our support channels
Referral and commission data: referral activity, commission balances, and payout records for creators and clippers
We use your personal data for the following purposes:
To create and manage your account
To process payments and manage your subscription
To operate and improve the platform
To communicate with you about your account, your subscription, or your participation in the Creator or Clipper Program
To process and pay out commissions where applicable
To comply with legal obligations
Drayvyn works with a small number of third party service providers to operate the platform. These include a primary payment processor for standard subscription payments, a separate processor for cryptocurrency payments, a third party authentication provider for account creation and login, an email communications provider for platform and marketing communications, and a video delivery provider for hosting and serving clip content.
We do not sell personal data to third parties. We do not use personal data for advertising purposes.
We retain personal data for as long as your account is active or as long as necessary to fulfill the purposes outlined in this agreement. If you close your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as resolving disputes or maintaining financial records.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data
The right to object to or restrict processing of your data
The right to data portability
To exercise any of these rights, contact us at support@drayvyn.com. We will respond within a reasonable timeframe and in accordance with applicable law.
Drayvyn takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No system is completely secure. In the event of a data breach that affects your personal data, we will notify affected users in accordance with applicable legal requirements.
Drayvyn serves a global user base. Personal data may be transferred to and processed in countries outside your own. Where such transfers involve data from the European Union or other regulated jurisdictions, we ensure that appropriate safeguards are in place in accordance with applicable data protection law.
Drayvyn may update this agreement from time to time to reflect changes in our practices or applicable law. Where changes are material, we will communicate them with reasonable notice. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
If you have any questions about how we handle your data, contact us at support@drayvyn.com or visit help.drayvyn.com.